The Data Import Wizard is responsible for importing customer data into Salesforce objects, including accounts, contacts, leads, solutions, and more.
The existing tool was a hinderance to new user adoption and was inefficient for existing users.
Sr. UX Designer
Competitve Analysis Strategy Userflow diagrams Wireframes Usability Tests Visual Design Mockups Animated Prototype Visual Style Guide Pitch Deck
By collaborating with a UX Researcher, we were able to divide and conquer during the generative research phase.
Iterating quickly and testing often allowed the design to be shaped by data.
We created an interactive prototype for continued user testing and concept validation.